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Privacy Policy

Kamada Foods International (America), Ltd. ("Kamada America") is committed to protect the personal information provided by our customers or our employees, and independently collected by Kamada America.
  1. When collecting personal information, Kamada America shall disclose in advance the purpose of use of the personal information. Such information shall not be used for any purpose other than that disclosed in advance. The collected personal information shall not be provided to any party or used for any purpose other than those for which we have received customer consent. If outsourcing operations, Kamada America shall conclude an agreement with the outsourced party to obligate the outsourced party to implement the strict management of personal information at a level that is equivalent to that of the management implemented by Kamada America. Measures will also be taken to ensure that the above are carried out appropriately.
  2. Kamada America shall be highly aware of risks related to personal information, which include unauthorized access to and the leakage, loss or damage of the personal information possessed by Kamada America. Kamada America shall take appropriate preventative and corrective action towards such risks.
  3. Kamada America shall comply with the laws, regulations and guidelines established by the Japanese government and other rules related to the handling of personal information.
  4. Kamada America shall set up a contact point for handling complaints or consultations regarding the personal information possessed by Kamada America, and shall deal with these appropriately.
  5. Kamada America shall periodically review its management system for the protection of personal information, and carry out ongoing improvements to ensure that the system is effectively implemented.
Name of the Business Operator
Kamada Foods International (America), Ltd.
The personal information we have collected or disclosed in the preceding 12 months
The personal information we have collected or disclosed in the 12 months preceding the effective date of this Privacy Policy is as listed below.
Personal Information categories Collection Source Categories Business or Commercial Purposes for Collecting, Selling, or Sharing Categories of Third Parties with whom Personal Information is Disclosed, Sold, or Shared
Identifiers:
Name, postal address, phone number, fax number, email address, or other information relates to the attributes of our customers, shipping addresses, employees, or shareholders
  1. Direct from our customers
  2. Kamada Group companies
  3. Service providers (logistics agents, call center operators, office management companies, etc.)
  1. Shipping products ordered or purchased
  2. To contact for after-order service
  3. Sending DM to introduce products and services of Kamada Group companies or business partners
  4. To respond to customer inquiries
  5. Marketing, sales promotion, and product planning
  6. Management of entrance into/exit from our facilities
  7. For recruitment or employment
  8. To fulfil legal obligation
  9. Security
  10. To protect from criminal activity or injury
 Kamada Group companies
Service providers (logistics agents, call center operators, etc.)
Commercial information:
customer inquiries, ordering/purchasing history, or other information regarding transaction between our company and customers
  1. Direct from our customers
  2. Kamada Group companies
  3. Service providers (logistics agents, call center operators, office management companies, etc.)
  1. Shipping products ordered or purchased
  2. To contact for after-order service
  3. Sending DM to introduce products and services of Kamada Group companies or business partners
  4. To respond to customer inquiries
  5. Marketing, sales promotion, and product planning
  6. To fulfil legal obligation
  7. Security
  8. To protect from criminal activity or injury
 Kamada Group companies
Service providers (logistics agents, call center operators, office management companies, etc.)
Professional or employment-related information:
employment management for our employees or job applicants
  1. Direct from our customers
  2. Kamada Group companies
  1. Management of entrance into/exit from our facilities
  2. Management of recruitment and employment
  3. To fulfill legal obligation
  4. Security
  5. To protect from criminal activity or injury
 Kamada Group companies
Service providers (logistics agents, call center operators, office management companies, etc.)
Internet activity information:
IP address, cookie, web browser setting, browsing history on our website
  1. Direct from our customers
  2. Kamada Group companies
  1. Marketing, sales promotion, and product planning
  2. Security
 Kamada Group companies
Sensitive information:
credit card information
  1. Direct from our customers
  2. Kamada Group companies
  3. Service providers (call center operators etc.)
  4. A retention period of the collected information is the same as required for order form according to Japanese tax law and other laws(approximately 7 years)
  1. Payment for products ordered or purchased
  2. To fulfil legal obligation
  3. Security
  4. To protect from criminal activity or injury
 Kamada Group companies
Service providers (call center operators, credit card companies, etc.)

We do not sell or share any personal information, except that we share it within our corporate group: Kamada Foods International, Ltd., Kamada Soy Sauce, Inc., and other Kamada Group companies publicly disclosed on our website (https://corp.kamada.co.jp/company/), collectively referred to herein as the "Kamada Group companies."

Restriction on Third Party Provision

A personal information handling business operator shall, except in those cases set forth in the following, not provide personal data to a third party without obtaining in advance a principal’s consent.

  1. cases based on laws and regulations
  2. cases in which there is a need to protect a human life, body or fortune, and when it is difficult to obtain a principal’s consent
  3. cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a principal’s consent
  4. cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining a principal’s consent would interfere with the performance of the said affairs
Procedures to exercise the rights
If you want to exercise the above rights, please contact us at via e-mail listed below. In response to your request, we may ask you to provide additional information necessary to verify your identity or to confirm that your request is validated. Also, in the case you designate an authorized agent, you will be asked to submit a signed power of attorney.
The effective date
October 1, 2022
Contact us at
Kamada Foods International (America), Ltd.
E-mail: privacy.ka@kamadaamerica.us

Privacy Policy for California Residents

In addition to the privacy policy stated above, our company handles personal information about California residents in accordance with the following policies:
Personal information of minors
We do not collect, sell, or share any personal information of minors under 16 years of age.
Requests by California residents
To request to opt-out of selling or sharing your personal information, please contact us at: Do Not Sell or Share My Personal Information. To request to limit use or disclosure of your sensitive personal information, please contact us at: Limit the Use of My Sensitive Personal Information.
Provision of information regarding the rights
California residents have the following rights:
  1. Right to know

    California residents have the right to request that our company discloses the following information:

    1. The categories of personal information we have collected, disclosed, sold, or shared in the preceding 12 months about you.
    2. The categories of sources from which the personal information is collected.
    3. The business or commercial purpose for collecting, selling, or sharing personal information.
    4. The categories of third parties who disclose, sell, or share personal information.
    5. The specific pieces of personal information we have collected about you.
  2. Right to request deletion

    California residents have the right to request to delete personal information our company has collected from you. We will individually judge whether to delete the information or not in accordance with laws and regulations.

  3. Right to request correction

    California residents have the right to request to correct your personal information our company has collected from you. We will individually judge whether to correct the information or not in accordance with laws and regulations.

  4. Right to Opt-Out

    California residents have the right to direct not to sell your personal information to third parties.

  5. Right to limit use or disclosure of sensitive personal information

    California residents have the right to direct to limit use or disclosure of your sensitive personal information within the scope permitted in laws and regulations.

  6. Right not to be discriminated

    California residents have the right not to be discriminated for the reason that you have exercised the rights permitted in laws and regulations.

The effective date
October 1, 2022
Contact us at
Kamada Foods International (America), Ltd.
E-mail: privacy.ka@kamadaamerica.us
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